TESTIMONIALS
My 12 year old garage door opener was beginning to show it’s age so I called Arrow Door to get a price on a new garage door opener. I got their information from the LiftMaster dealer page and ended up talking with Steve the owner. Steve was great on the phone and took the time to answer all of my questions. He ended up recommending the LiftMaster 8550 with battery backup, keyless entry, and smartphone control. Turns out this is the very same garage door opener Steve has on his home–which was a good sign.
We scheduled Steve to come over the next day and install my new LiftMaster. I was really happy he was available to come over so quickly. I’m used to having to schedule service calls or appointments for my home a week out.
Steve showed up at the promised time the next day and got right to work. Turns out he’s has been installing and repairing garage doors for over 45 years! It’s rare to find people with such a wealth of expertise, but Steve’s got it. I suspect he’s been working on garage doors for so long that he’s probably gotten more about garage doors than most other professionals ever learned.
With the installation finished I helped Steve clean-up and we tested it out. My new LiftMaster 8550 looked great and functioned perfectly. I’m really happy with it because it’s much, much quieter than my older chain-driven Genie, more responsive when controlled via remote, and the iPhone app is pretty cool too.
It’s also worth mentioning that I priced out this same LiftMaster 8550 package with another company and they $200 more expensive! After some negotiation they offered me $100 off, but that was still more than $100 more than Steve’s price. I really appreciate that Steve didn’t try to gouge me and quoted me a fair price.
If you’re looking for help with your garage door or need a new door installed I recommend giving Steve a call. He’s a great person to do business with.
-SAM S.
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Wow! Called on Friday, installed on Monday at a price which could not be beat. Fast and friendly service. Great job!
I got a referral to call Steve from Arrow Garage Door from a co-worker, and I’m glad I did. Our garage door stopped working and we couldn’t figure out the issue. Steve came by for an initial assessment and tried troubleshooting so we could hopefully eliminate some easier/cheaper solutions before he moved onto possible bigger issues. Unfortunately, we had to call him back out to have the circuit board replaced, it seems the old one stopped working properly. Steve took care of ordering and picking up our new part, and helped us get a better price and better quality product than if we were to grab one at a big-name store. He’s very knowledgeable and friendly, and our garage door works like a charm now!
Our garage door needed immediate service after the coiled spring snapped. In need of a quick fix while it’s snowing/raining and couldn’t wait for a next day or two days out for a repair. Called this company. Was super helpful and gave a quote and helpful information over the phone. Showed up within the hour and started working on it right away. If your looking for a clean/honest company to trust. Definitely can recommend them.
Response time was really good, they knew what they were doing and they were reasonable and personable.
Steve showed up exactly at 5:00 pm, a time that was selected for my convenience, not his, to accommodate my working schedule. He quickly replaced my broken spring, checked it all out, and charged me a fair price without trying to upcharge by recommending non-needed service. I was very happy with his work and would happily call him again.
Honesty and Great Service.